Scott Mann - Build Unbreakable Connections Through Authentic Storytelling
Waste No Day: A Home Services Motivational Podcast
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The Power of Storytelling in Connection
This chapter examines the role of storytelling in fostering trust and cooperation within the home services industry. It highlights the importance of understanding emotional dynamics and using effective communication techniques, such as open-ended questions, to engage with clients. Additionally, the discussion reflects on personal narratives as a means of healing and connection, particularly for individuals transitioning from military to civilian life.
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