Rethinking Repair: Jason Fried
Rethink Moments with Rachel Botsman
How to Communicate Big Changes Like This
Sally Kohn: "The ceo is the last to know. Typically, you think that you own the place ... You know very little" She says she learned a few things about how to communicate big changes like this. Some of it was pure no matter what, it wouldn't have gone well for some,. But others what said, one of the big problems they had was that we published this a memo publicly... They felt blindsided by the fact that this was an internal, major internal decision."
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