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The Secret to Better Problem Solving

HBR IdeaCast

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Do You Really Need a Checklist?

"There's a big, big danger in getting caught in a checklist," she says. "If you start giving people a checklist for things like this, they start following it." The way to handle this is to get some practice using it, but then try to step away from it and see if you can organically make it almost a habit of mind".

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