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How to Talk to Users by Eric Migicovsky

Startup School by Y Combinator

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Avoiding Bad Data During User Interviews

You can't simply ask your users what features they a you have to begin to understand whether those features are truly going to help make your product more sticky and more useful. The third thing to do during user interviews at this stage is to remember to discard bad data. Some of the, some of the kind of worse bad data that you may encounter is compliments.

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