Our way of operating was simple, do good work to day and hope that it will put us in a good position for to morrow. We had this way of thinking because we were still in the weeds. The system that traction talks about is called e o s or the anch benerial operating system. i really do believe it has set the foundation for our business to scale to hundreds of people. There are many other frameworks for running your business. It really doesn't matter what system you use, but what does matter is having a single system for run your business.