Compassionate Accountability and Alignment in the Workplace

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This chapter discusses the concept of compassionate accountability and alignment in the workplace. It highlights the importance of addressing conflicts skillfully with emotional intelligence, and how compassion plays a crucial role in building trust and connection. The chapter also explores the approach and messaging for addressing underperformance in a goal or commitment.

Marc Lesser shows how to navigate difficult emotions and conversations to build thriving relationships.

— YOU’LL LEARN —

1) Why we shouldn’t be afraid of conflict.

2) The one question you need to ask when dealing with difficult people.

3) How to assess any relationship in 4 words.

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— ABOUT MARC —

Marc Lesser is a speaker, facilitator, workshop leader, and executive coach. He is the author of four books, including Seven Practices of a Mindful Leader: Lessons from Google and a Zen Monastery Kitchen, and CEO of ZBA Associates, an executive development and leadership consulting company. Lesser helped develop the world-renowned Search Inside Yourself (SIY) program within Google and was director of Tassajara Zen Mountain Center, the oldest Zen monastery in the Western world. He lives in Marin County, California, and leads Mill Valley Zen, a weekly meditation group.

• Book: Finding Clarity: How Compassionate Accountability Builds Vibrant Relationships, Thriving Workplaces, and Meaningful Lives

• Website: MarcLesser.net

— RESOURCES MENTIONED IN THE SHOW —

• Book: Difficult Conversations: How to Discuss What Matters Most by Douglas Stone, Bruce Patton, and Sheila Heen

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