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Could Return to Office Mean a Second Chance at a First Impression?

As We Work

CHAPTER

How Do You Know if You Have a Second First Impression?

The run really works by detecting surprise when there's something surprising that you weren't expecting. A lot of neural mechanisms become focused on acquiring new information and paying attention to that source of surprise. It's all about reducing uncertainty. So if someone forms a first impression and then they get some information that violates their expectations, sometimes exceeds their expectation, then starts a new process of updating. I think it presents a great opportunity for that. You can pretty much start from scratch. This is where the clock starts ticking from zero"

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