How Do You Localize the Support Experience?

In Japan, there's a very hierarchical structure. And we don't want to come in and inside ourselves is like, you know, higher than the person writing in, because we definitely aren't. So this is a lot of what we're figuring out. We are developing style that is used now as we translate. The rest of the prodecs. Ain't product wide. It's us. That's omthi orest ar te. But once tey're on board, there's something that you've been doing for quite a while that really excided to talk to you about,. which is something you call the kno numbers philosophy.