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The Importance of AI in Chatbots
In 2013, I saw that more and more people were trying to build natural conversational interfaces. And they needed this kind of interface, but it's very hard to build that if you're not an expert. So we asked them to do with that AI as a very simple way. It's an API that takes natural language and input and returns like structured data on what the input is about. Then developers can build whatever, any voice activity app or any bots can be built easily with the AI.