The CX Cast cover image

318: Journey-Centricity Roadmap

The CX Cast

CHAPTER

Understanding Journey Central City and its Relationship to Customer Obsession

Learn how Journey Central City operationalizes customer obsession in organizations and delivers on that strategy through examples from banks and car companies.

00:00
Transcript
Play full episode

Remember Everything You Learn from Podcasts

Save insights instantly, chat with episodes, and build lasting knowledge - all powered by AI.
App store bannerPlay store banner