EP 142 | Dave Jackson (TheCustomer.Co) The 7 principles of Customer Success
CHURN FM
00:00
Organizational Design
Organization is not the first thin you look at when an architect thinks about a building. Let's forget about structure for the time being, figure out what our purposes are and how we're going to deliver them. We jump into the structure piece without thinking about what we're actualy tying to do in the first place. Do the lines on the boxes come later on? Yes, they do, but later on. And i think we wi get it asked about face.
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