Navigating AI: Vendors, Ethics, and Quality Assurance

Today, we will explore Generative AI (Gen AI) in QA and testing, featuring insights from our esteemed guest,  Fitz Nowlan a VP, AI and Architecture at SmartBear.

Deliver better software, faster with the Jira-native test management solution that performs at scale.

Try Zephyr Scale Now https://testguild.me/Zephyr

In this episode, we explore how Gen AI impacts testing things like automating routine tasks and freeing human testers to focus on higher-level strategic decision-making. Fitz and I discuss the critical role of human judgment in evaluating performance metrics, the importance of understanding application requirements, and the emerging trend of agentic workflows in AI by 2025.

Fitz shares his vision for the future of software creation and the evolving role of testers in what he describes as a "golden age" for QA. Whether you're a tester, developer, or simply curious about the future of AI in software testing, this episode is packed with valuable insights and practical advice.