Is It the Payers Who Are More Desperate for Technology?

Lokon asks which side is more desperate for technology. Is it the payer whois craving yer some of the rules? Is it the provider who needs to participate in those systems? Lokon: I would like that text. It's half a joke, but half like, just put me in a slack channel with two people on either end of this and we'll solve this like 30 seconds, right?