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How Finance Can Help Drive Customer Retention with Nick Tarnoff, VP Finance, SupportLogic

The Role Forward: A Strategic Finance Podcast

CHAPTER

Humility in Business Relationships and Evaluating Technology Investments

This chapter explores the significance of humility and expertise in fostering successful business relationships, particularly in the realm of customer success. It also delves into the role of technology in supporting teams and advises financial leaders on how to evaluate investments in new tech, with a focus on time and expense savings, revenue impact, and customer retention.

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