Jessica "JJ" Reeder was there, with Darren Murph, at GitLab, early pandemic, when suddenly the entire world was interested in their masterpiece, the GitLab Remote Work handbook. When the world was thrown into remote and distributed work over a weekend in Spring 2020, and answers to many of the questions were contained in the tens of thousands of words, and thousands of pages in the GitLab remote work playbook.

As JJ recently reminded, that work started a decade ago. She and Darren are no longer at GitLab, and the Pandemic is 5 years removed and fading in the new rear view mirror. Good news, eyes on the future.

The future is AI-powered. Good news, the same behaviors, attributes, and best practices that powered success in distributed teams, are the same required to increase team AI adoption.

The long held dream of a high functioning organizational knowledge platform, is finally, almost here?

Please join me in welcoming "JJ" Jessica Reeder to the Work 20XX podcast.

JJ and team are implementing said knowledge platform in her new role at Upwork. As we discuss in this interview, it's about the hard work, and everyone doing their part, that builds the buy in, and the data base, to dramatically improve the chances of success, wide spread adoption, and a significant reduction in the time spent searching for information.

Thanks again, JJ.

Editor's Note: Recorded 2025-April-29 at the Running Remote conference in Austin, Texas. Special thanks to Liam, Egor, Ana, and the entire Running Remote team for collaborating with Work 20XX to capture these in-person interviews with the top minds shaping the future of work.

"JJ" Jessica Reeder: Scaling Knowledge, Evolution, Operations | Work podcast with Jeff Frick 20XX Ep40 from Running Remote

YouTube - Click Here

https://www.youtube.com/watch?v=WmpI_FOdyyo&list=PLZURvMqWbYjmmJlwGj0L0jWbWdCej1Jlt

Transcript and Show Notes - Click Here

https://www.work20xx.com/episode/jj-jessica-reeder-scaling-knowledge-evolution-operations-work-20xx-ep40

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