5min chapter

VUX World cover image

Cognigy's approach to LLMs in CAI platforms with CEO, Philipp Heltewig and Hardy Myers

VUX World

CHAPTER

Is It Necessary to Hand Over to a Human?

Kane: The more we infuse large language models into the conversation, the less actually there's going to be a need for this human in the loop situation. So I know that's like a two-part question. Maybe we'll break it down by like current best practice for recognizing when to hand over the first and then how that will change because of large language models. But I'm going to make one comment on the context center market since I'm the concept center. What'd you call me legend in veteran? Kane: Based on the growth in the address home market for conversation AI, which the entire personal market is basically part of the context on our forecast.

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