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How Amazon Rebuilt Alexa From The Ground Up — With Panos Panay and Daniel Rausch

Big Technology Podcast

CHAPTER

Trust and Transparency in Customer Data Management for Alexa

This chapter explores the management of customer data within the Alexa system, stressing the need for transparency and user control. It highlights the importance of trust in Alexa through features like the privacy dashboard and includes personal stories about product recommendations.

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