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Disrupting Healthcare: The Tech Revolution
This chapter explores how technology companies can transform the healthcare industry through innovative strategies such as becoming 'payviders' and creating comprehensive consumer marketplaces. It examines the challenges faced by established firms and newcomers alike in integrating technology within the traditional healthcare system, emphasizing the need for superior patient experiences and the role of AI in enhancing service delivery. Additionally, the chapter highlights the social determinants of health and the importance of technology in fostering healthier lifestyles and driving positive behavioral changes post-COVID.