5min chapter

To The Point - Home Services Podcast cover image

Actionable Growth Strategies for Your Home Services Business

To The Point - Home Services Podcast

CHAPTER

Strategic Shift Towards Outbound Calls

The chapter discusses a shift towards outbound calls to compensate for a decrease in inbound call volume, highlighting the need to address weaknesses in the call center and improve staff performance. It emphasizes HR tasks, financial management, and cultural enhancements to boost booking rates and profitability.

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