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Strategic Shift Towards Outbound Calls
The chapter discusses a shift towards outbound calls to compensate for a decrease in inbound call volume, highlighting the need to address weaknesses in the call center and improve staff performance. It emphasizes HR tasks, financial management, and cultural enhancements to boost booking rates and profitability.
Confused about where to focus your efforts for maximum business growth in the current home services market? Do you wish you had a crystal ball to see the future of the industry?
These are some of the questions that the influencer panel with the LSD crew at RYNOx 2024 attempted to answer.
It’s all about getting back to basics in business, finding new strategies, and overcoming the struggles of last year.
We dug into AI, and man, it was refreshing to cut through the hype. We talked about how AI is literally changing our industry.
Different members of the crew are using it in different ways, proving there's no single "right" answer.
But you know what really hit home? The stories about leadership. We touched on trusting our teams, setting crazy ambitious goals, and never, ever stopping that personal growth grind.
And when it came to scaling up, well, let's just say we got real about finding the right focus and knowing when to bring in outside help.
We even took a peek into the future, imagining how tech and the crazy market will shift things for everyone. One thing's clear: adaptability is the name of the game.
If you're out there trying to make the most of AI, build a killer team, or scale your impact, the stuff the LSD crew shared is pure gold.
Tune in to this exclusive episode to get into the conversation.
Key Takeaways
Intro (00:00)
AI implementation strategies in home services (03:15)
Reasons businesses fail to scale (13:27)
Leadership and company performance during an economic downturn (17:33)
The importance of people and team building for growth (21:20)
Personal and professional growth strategies (29:11)
Setting big goals and influencing behavior (36:33)
Using automation to stop bleeding in various business areas (42:54)
Additional Resources
Connect with the LSD Crew:
👉 Website
Chad Peterman - https://www.petermanhvac.com/
Tommy Mello - https://a1garage.com/
Aaron Gaynor - https://www.geteco.com/
Tom Howard - https://www.servicetitan.com/
Travis Ringe - https://proskillservices.com/
Ismael Valdez - https://nexgenairandplumbing.com/
Chad Peterman - https://www.instagram.com/thepetermanbros/
Tommy Mello - https://www.instagram.com/a1garagedoorservice/
Aaron Gaynor - https://www.instagram.com/ecoplumbers/
Tom Howard - https://www.instagram.com/servicetitan/
Travis Ringe - https://www.instagram.com/proskillservices/
Ismael Valdez - https://www.instagram.com/nexgenair/
Chad Peterman - https://www.facebook.com/PetermanHVACIndianapolis/
Tommy Mello - https://www.facebook.com/A1GarageDoorService
Aaron Gaynor - https://www.facebook.com/EcoPlumbers
Tom Howard - https://www.facebook.com/ServiceTitan
Travis Ringe - https://www.facebook.com/proskillservices/
Ismael Valdez - https://www.facebook.com/NexgenAC/
Chad Peterman - https://www.linkedin.com/in/chad-m-peterman/
Tommy Mello - https://www.linkedin.com/in/tommymello/
Aaron Gaynor - https://www.linkedin.com/in/aaron-gaynor-9b1a7b16/
Tom Howard - https://www.linkedin.com/in/thomas-howard-80567417/
Travis Ringe - https://www.linkedin.com/in/travis-ringe-016639160/
Ismael Valdez - https://www.linkedin.com/in/ismaelvaldez/
👉 TikTok
Chad Peterman - https://www.tiktok.com/@petermanbros
Tommy Mello - https://www.tiktok.com/@officialtommymello?lang=en
Aaron Gaynor - https://www.tiktok.com/@ecoplumbers
Chad Peterman - https://twitter.com/petermanbros
Tommy Mello - https://twitter.com/realtommymello
Aaron Gaynor - https://twitter.com/theecoplumbers
Tom Howard - https://twitter.com/ServiceTitan
Ismael Valdez - https://twitter.com/nexgenair
👉 YouTube
Chad Peterman - https://www.youtube.com/channel/UCW5U2lm25aOcW8amjO8gs_Q
Tommy Mello - https://www.youtube.com/user/A1GarageDoorService/videos
Aaron Gaynor - https://www.youtube.com/@geteco
Tom Howard - https://www.youtube.com/user/servicetitan
Travis Ringe - https://www.youtube.com/@proskillservices1196
Ismael Valdez - https://www.youtube.com/channel/UC7RySzt7GYDD34070sLeIaQ
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➡️ Schedule a FREE consultation here: https://rynoss.com/contact-us/
To The Point Home Services Podcast is a home services podcast that gets to the point! Focused on helping HVAC, plumbing, electrical, roofing, and many other HS companies grow exponentially.
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