
The current state of the AI ecosystem (w/ Julia Schottenstein)
The Analytics Engineering Podcast
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Enhancing Customer Support Through AI Automation
This chapter delves into the implementation of AI in customer support, featuring a bot named Carl tasked with managing and summarizing support requests. It addresses the challenges of automation and aims to balance efficiency with user experience, concluding with a note of gratitude to listeners and an invitation for feedback.
Transcript
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