The Analytics Engineering Podcast cover image

The current state of the AI ecosystem (w/ Julia Schottenstein)

The Analytics Engineering Podcast

00:00

Enhancing Customer Support Through AI Automation

This chapter delves into the implementation of AI in customer support, featuring a bot named Carl tasked with managing and summarizing support requests. It addresses the challenges of automation and aims to balance efficiency with user experience, concluding with a note of gratitude to listeners and an invitation for feedback.

Transcript
Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app