6min chapter

Empire Building cover image

169. Effective Workplace Communication

Empire Building

CHAPTER

How to Communicate With Clients

Sally Kohn: I find that both this is a parenting thing, but with clients as well. Just saying like I can really appreciate how you feel that way will often diffuse the problem. She says conflict is an opportunity to build a relationship and it's not because somebody's good or bad Or right or wrong. "I would bottle and explode instead of just working through simple problems"

00:00

Get the Snipd
podcast app

Unlock the knowledge in podcasts with the podcast player of the future.
App store bannerPlay store banner

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode

Save any
moment

Hear something you like? Tap your headphones to save it with AI-generated key takeaways

Share
& Export

Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode