
Why make your internet customers wait 30 minutes for a service agent when you could use ai
ML - The way the world works - analyzing how things work
00:00
Is the a I Trusted to Make the Right Decisions?
Customer service is not allowed the a i to make those type of decisions. A forensic team would analyze what the ai to do and then go correct the incorrect procedures or assumptions that it was making. This is what the future is going to look like. Itis the a i is going to be performing tasks. So as it implements, it executes the steps and processes as a particular form of task.
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