3min chapter

TED Radio Hour cover image

Listen Again: Making Amends

TED Radio Hour

CHAPTER

The Four Steps to a Real Apology

An apology is a sacred commitment. It requires complete honesty. It demands deep self interrogation and time. I discovered an apology has four steps, and if you would, i'd like to take you through them. The liberation is in the details. An apology is a remembering. It connects the past with the present. It says that what occurred actually did occur. And of course, the fourth step is taking responsibility for what you have done and making amends.

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