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5min chapter
Communication 101 & conflict resolution
Therapy Thoughts
The Steps of Reflective Listening
The University of Texas at Austin has created a list of fair fighting ground rules for conflict resolution. "We don't want to overreact to difficult situations," says Dr. LZ Granderson, who worked with domestic violence victims in court-mandated treatment. If someone is getting silent and stops responding, let them know there's got to be a two-way communication then the last thing you should do is exaggerate or make it bigger than it is.
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