Small Talk Strategies: Building Rapport in the Workplace with Kim Kaupe
Communicating Confidently With Jessica Chen
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Mastering Small Talk in the Workplace
This chapter discusses the pivotal role of small talk in fostering workplace connections and improving communication skills, especially for executives. The speakers share practical strategies for initiating and maintaining light conversations, emphasizing the use of engaging topics and personal anecdotes. By exploring the dynamics of small talk, they provide insights into how to build rapport and ease interactions, particularly in professional settings.
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