The first step should be an easy one. You should ask them to call a client where you know that they won't say you're rude, something like this. The other thing which you should also do is often while you're doing the roleplay to explain how you're feeling and what you're thinking. Sometimes people don't get it. The other person might be actually looking for your call. If you demonstrate very early on that you will not waste that time then we will work a little bit on how you can demonstrate that. But very important is to teach the other is to as you're going to play to say how you're feels because very often when we're avoiding to do something
Why is hard work a form of laziness? Why should we be wary of short-term success? How can imagining parallel worlds help us make better decisions? Author, management advisor, and researcher Luca Dellanna joins us to discuss these questions and more!
Important Links:
Show Notes:
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Ergodicity: survival is king
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Why sample size matters
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The two types of competitors
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Teaching by signaling
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The parallel worlds approach to decision-making
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Racing to the bottom
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Why working hard can be a form of laziness
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The three things managers should prioritize
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Why desiring change isn’t enough
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Fighting avoidance with actionable small steps
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“Mixed values produce mixed results”
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Thinking by writing
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What Luca has learned from living in multiple countries
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Luca as Emperor of the World
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MORE!
Books Mentioned:
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Antifragile: Things that Gain from Disorder; by Nassim Nicholas Taleb
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What Works on Wall Street; by Jim O'Shaughnessy
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Ergodicity: Definition, Examples, And Implications, As Simple As Possible; by Luca Dellanna
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The Control Heuristic: The Nature of Human Behavior; by Luca Dellanna
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100 Truths You Will Learn Too Late; by Luca Dellanna
- Tao Te Ching; by Lao Tzu