Heather Fortner - The Future of Financial Advising: Building a Human-First RIA Firm
Standard Deviations with Dr. Daniel Crosby
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How Listening to Others' Time Takes a Lot Out of You
I can attest that there is no, there is no tired, like eight hours of listening to other people's time. You arrive at the end of a day of counseling and you're talking to eight, eight people about worst week of their lives. If you're doing it right, it takes a lot out of you. I remember during COVID, our advisors were pulling 14 number days and they were experiencing everything that our clients were experiencing themselves. But then as an organization to understand from the system component that that's what our team members are experiencing and how as an organization can we come alongside of them to help support them in dealing with what truly was very mental and very emotional work.
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