2min chapter

Me, Myself, and AI cover image

Technology as a Force for Good: Salesforce’s Paula Goldman

Me, Myself, and AI

CHAPTER

The Future of AI Bias

Paul: There's a very human element to this question, but she addresses at scale you actually need to automate the solution as well. And so once we do something called consequence scamming building off of a methodology put out by a nonprofit in the UK called everyone. We work with scrum teams at the beginning of a process and we say, it's actually kind of simple at the end of the day. It's not foolproof for sure. And you're not going to be able to get rid of all AI bias. But there's no excuse for not paying attention now because it's such a known problem.

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