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How to Think About Unintended Consequences
I was doing a lot of work with big enterprise organizations at the time. And I think kind of working on those kinds of products and services, you just start realizing that it's like everything is connected in a way that we don't always acknowledge as we're making decisions about it. So yeah, for a client to then go, Oh,Yeah, that sounds like a great idea. Is more it? It was like a dystopian moment in and of itself. Yeah, I can absolutely imagine that moment actually.