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The Importance of Beginnings
You've often said that the first day is when you make mistakes that can haunt a team for years. How do you approach those beginnings to make sure you don't make those disastrous mistakes? One of the ways is anybody can have a good day. Can you come back and have another good day? And it's not unlike you can win a big game, but can you get refocused and can you get tuned in? It's about rethinking.