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Bill George: Harvard’s Senior Fellow Urges Managers To Lead From The Heart

Lead From the Heart

CHAPTER

What Are Your Thoughts on Unions?

Mark O'Mara: Unions are a reflection of management deficiencies. He says the real problem we have in American business is that Mark and this really bothers me. We have diminished the role of the frontline workers, he says. "We need to get away from that and pay the people doing the work much better"

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