This chapter explores the history and growth of the speaker's insurance business, specifically focusing on their shift towards providing niche insurance for classic cars. They discuss the importance of catering to the classic car enthusiast community, partnering with big insurance companies to protect appreciated value, handling claims for classic cars, and their involvement in car auctions. Additionally, they highlight the company's membership program, the Hagerty Drivers Club, which aims to engage with customers beyond just selling insurance by offering roadside assistance, discounts, and access to events.

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