The Biggest Blocker to Em Service Ownership

I've seen many teams fracture, fall apart, disperse, under the transition of going to like an em service ownership. It comes down to people's identity as i am x right? I'm a operations engineer. I'm a developer. I'm an engineer. And getting people to kind a branch out of that really fixed mind set is hard. You take a look at modern sares, or modern devobs folks, or modern sitemans, what they're doing looks a lot less like logging into lenic systems and tinkering with command lines.