8min chapter

The Marketing Playbook with Mark Friedman cover image

David Cost - VP of Digital and eCommerce at Rainbow Apparel Co

The Marketing Playbook with Mark Friedman

CHAPTER

Optimizing Customer Communication with CDPs

This chapter explores the role of Customer Data Platforms in enhancing communication strategies and facilitating targeted marketing. It discusses the integration challenges retailers face in unifying online and offline customer experiences, with a focus on Rainbow Apparel Co's operational strategies in fast fashion.

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