
Another Warning for the BBC
The Media Show
00:00
Services Complaints - Is There a Perception?
The bebes has defended its complaints process, but also says it's willing to work further with you. Our research shows people dont come tor to off come because they give up the ghost going through the bevese complaints process. So there are these three areas we're a looking at services complaints. Next, let's consider impartiality. And we've heard from of com's chief executive saying it, the b b c clearly needs to address widespread perceptions about its impartiality. Of course, newspapers are free to take ther own editorial line.
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