3min chapter

The Times Tech Podcast cover image

Rippling’s Parker Conrad: “We raised $500m in one day to survive the SVB collapse”

The Times Tech Podcast

CHAPTER

The Importance of Customer First

First Republic CEO: "What's really important is to always put the customer first" He says people were frustrated that payroll didn't happen on time, but also grateful for steps they took. First Republic ran all of its infrastructure through JPMorgan Chase because it was 'too big to fail,' he says. The bank has been hit with a 25% rate hike by the Fed and credit suites are still struggling.

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