It doesn't seem like an easy job that you have, especially dealing with people that are chronically ill and sometimes very seriously. Overall, it's great, but it's definitely tough sometimes because there's so much noise, right? And both internally and how they feel, right? When you feel fatigued and having flare-ups, that's a lot of internal noise, which can make people react in ways they don't otherwise would not. But again, I wouldn't look at just that snapshot. I would look at the larger context of it.

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