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707: Amy Edmondson on How to Build Thriving Teams with Psychological Safety

How to Be Awesome at Your Job

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Is There a Certain Word That I Love in Psychologically Safe Organizations?

Amy Drexler asked if there were any particular words or phrases that you love in psychologically safe organizations, versus see and really irk you in not psychologically safe organizations. One of mine is when someone says, obviously, yes. Another one is to be honest because it basically invalidatesit so much of the prior conversation we might have. These kinds of things can be well meaning, but problematic.

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