3min chapter

The Tim Ferriss Show cover image

#496: Marc Randolph on Building Netflix, Battling Blockbuster, Negotiating with Amazon/Bezos, and Scraping the Barnacles Off the Hull

The Tim Ferriss Show

CHAPTER

What Were the Biggest Mistakes That Led to the Conclusion That'll Never Work?

There were two reasons that almost everybody drew on to conclude that'll never work. The first was block buster. That here we were, this tiny, little upstart, everyone said, block buster is the problem. And they had a point. We did have some things up our sleeve. Basically the fact that everyone hated blockbuster. You always want to compete against someone that everyone else hates. But we also did they hate block buster. Part of it was block buster's attitude. Block buster did not believe that they were in the customers service business. So people were frustrated with the experience. They also relied, in their business model on late fees, late fees. In

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