Max Planck chauffeur story illustrates performance vs understanding

In this "Lessons" episode, we're exposing why you can explain concepts perfectly in meetings, but when it's time to actually use them, nothing works. Most people mistake memorizing ideas for understanding them, and it's killing their ability to solve real problems. You'll learn why collecting more knowledge is making you dumber, the difference between sounding smart and being effective, and one simple test that reveals if you actually know what you think you know.