Having a Softwer Development Team?

You can't push out buggy software to your own users. You have to have a team that's capable of managing softwer development. It also depends on the culture of your i t department and what your company's going after too. If there isn't off the shelf solution, by goll by golly, get it. As long as it intigrates. And ultimately, indas are frustrated with technology because they don't envolve business.