The Cost of Care cover image

3. Upcoded: You’re Never Done Paying

The Cost of Care

CHAPTER

Illusions of Victory in Healthcare Payments

This chapter examines the misleading perceptions of success and failure within the healthcare payment system, where patients ultimately bear all costs despite the illusion of winning when claims are paid. It further critiques the superficial recognition system for doctors, showcasing how accolades often serve marketing purposes rather than reflecting true quality of care.

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