The Mind Of George Show cover image

Part 5 of 5 Corroborating Evidence-The Catalyst: How To Change Anyone's Mind

The Mind Of George Show

00:00

What Is a Customer Journey?

A customer journey is creating a container that allows somebody to collect enough corroborating evidence to eliminate their uncertainty. And so when i talk about customer journey, what i'm talking about is this, it's creating a container That matches the desired outcome we're trying to get people to achieve.

Transcript
Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app