
48: How to Win Friends and Influence People by Dale Carnegie
Bookworm
The Word Butt When You Are Criticizing Someone, It Changes the Tone of the Conversation
Use and instead of, but yet. The word butt when you are criticizing somebody instantly changes the tone of the conversation. Don't always just be telling people about what you've done. Be willing to listen to what other people have been able to do,. And then be excited and help them celebrate.
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