Most of performance management is about behavior and attitude, not about outcomes. If you're constantly bringing in the wrong people into the organization, there's no amount of baling out that bucket with a spoon that's ever going to get you to the right place. You have difficult conversations, and people will usually help you manage them to improve. But that requires courage, and no h r person or lawyer can design a form to give you courage make clarity.
Forget everything you know about performance management. This week, Pat, Cody and Tracy talk about one of the most important jobs of any leader, and how it relates to hiring, firing, and everything in between.