Raj Shamani's Figuring Out cover image

China’s Smartphone Disruption, IPL, Virat Kohli & Kapil Sharma – Sunil Raina | FO395 Raj Shamani

Raj Shamani's Figuring Out

00:00

Consumer Expectations in the Smartphone Market

This chapter explores evolving consumer expectations in the smartphone industry, emphasizing the demand for premium features at lower price points while rejecting low-cost designs. It highlights the significance of a clean software experience, customer service, and innovative distribution models that enhance user satisfaction. The discussion also addresses challenges within the Android ecosystem and the necessity for brands to take responsibility for product faults, fostering loyalty and a resilient brand strategy.

Transcript
Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app