The purpose of having a strategy is to empower, I hate using that word almost because it's been used in the wrong way, to empower people to make decisions. Southwest Airlines has three very simple ones: Why don't you guys do this? And they'll use those three things to explain the answer. So we will jump right back into my conversation in just a moment. Our sponsor, Ballet, is offering a free download of their latest book, Lead Anyone, Anywhere. With this ebook, you'll learn four critical skills necessary to lead a hybrid team. Text Andy to 55123 for your free copy today.