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MessageDesk: Kyle Kuczynski on ruthless prioritization and outsized results
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The Power of Community in SaaS Businesses
For SaaS businesses, there's so many other things that can constitute community. One thing you mentioned is existing customers. I think it could be amazing because many of the businesses sounds like operate locally. Therefore, actually, it could be quite supportive of one another sharing ideas. Maybe there's ways to like highlight some of the best performing messages and share those around as templates or have workshops where power users are showing newer customers how they find success with the product.
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