19min chapter

Curious Minds at Work cover image

CM 266: Jeff Wetzler on Deepening Connections

Curious Minds at Work

CHAPTER

Enhancing Connections through Quality Questioning

The chapter emphasizes the significance of asking quality questions to build rapport and deepen understanding. It discusses techniques like 'request reactions' and 'seeing what they see' to gain insight into others' perspectives. The importance of listening with three channels - content, emotion, and action - is highlighted for comprehensive communication.

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