Frdo: When you ignore how people do things and pay only attention to what they do, high performer contributing to the business doesn't matter. He says bullying or behaving that way can be very cancerous to the organization. "You have to nip that in the bud right away," he adds.
https://fellow.app/supermanagers/mychelle-mollot-solace-focus-on-the-how-not-just-the-what/
Can you coach negative team members to be more positive?
Yes! But lean towards helping them communicate effectively, rather than changing their perspective.
Mychelle Mollot is the Chief Marketing Officer at Solace and has over 25 years of experience as a leader.
On episode 115, Mychelle emphasizes the importance of creating an uplifting environment with all team members.
We chat about how most managers focus on the what and not on the how, and why focusing on the wrong thing can lead to toxic environments.
Tune in to hear all about Mychelle’s leadership journey and the lessons learned along the way!